Refund policy
The return of items can occur within 14 days of receipt and shipping costs are the responsibility of the buyer.
Refunds are issued within 7 days of receiving the product.
If you have used our facilitated return service, the amount of shipping costs will be deducted from the total refund.
Refunds will be issued via the same payment method used.
The refund covers the entire amount paid by the buyer, excluding shipping costs.
In the case of products received damaged, worn, or missing their internal, external parts, or packaging if present, no refund will be issued. Proof of the product will be provided at the time of receipt through direct contact.
We recommend always using a traceable shipping method for returning products; in no case will we be held responsible for lost products.
Refunds are issued within 7 days of receiving the product.
If you have used our facilitated return service, the amount of shipping costs will be deducted from the total refund.
Refunds will be issued via the same payment method used.
The refund covers the entire amount paid by the buyer, excluding shipping costs.
In the case of products received damaged, worn, or missing their internal, external parts, or packaging if present, no refund will be issued. Proof of the product will be provided at the time of receipt through direct contact.
We recommend always using a traceable shipping method for returning products; in no case will we be held responsible for lost products.