Assistance 7 days a week

Assistance 7 days a week

We respond to all your requests as soon as possible and offer our online assistance service 7 days a week.
During working hours we will even reply within a few minutes!
We have a multitude of contact channels, you can send us your requests via: chat on the site, email, WhatsApp, Facebook Messenger, Google Maps or by phone.
Remember that we are here to help you in all your needs:
Can't find the right spare part for your appliance? Do you have questions about compatibility? Want to know if we have a product available? Contact us whenever you want!

Special repair services

  • Priority Repair

    Are you in a hurry or don't want to wait for normal repair times? Request this service when your product arrives, for the modest sum of €5.00 we will immediately take charge of the repair without any waiting! (Terms and conditions apply)

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  • Home collection of your appliance

    We can collect the product to be repaired directly from your home , or if you prefer you can take it to a TNT \ FedEx collection point. Contact us for a personalized quote based on your needs. Service valid only for Italy, smaller islands excluded.

    BOOK THE WITHDRAWAL 

  • Premium product repair

    We take care of our most demanding customers. Thanks to the high level of preparation of our technicians, we are able to carry out repairs for the most complex products such as fully automatic coffee machines, robot vacuum cleaners, smart multicookers, etc.

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